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BoardSuite®Corp. Privacy Policy

Effective Date:  July 1, 2010

This site is maintained by BoardSuite® Corp. Protecting your privacy is important to us. You can visit most pages on our site without giving us any personal information, but sometimes we do ask you for identifying information to provide services that you request. This privacy statement explains the data collection and use in those situations, and only applies to BoardSuite®; it does not apply to other online or offline BoardSuite® Corp. sites, products or services or to sites of other parties that may be linked to the BoardSuite® site. Please read the complete BoardSuite® Corp privacy statement. By ensuring that you are aware of and understand this Online Privacy Statement, we can provide you with better service. Please take a moment to read the following statement to learn how we handle your personal information. This Statement may change from time to time, so please check back periodically.

BoardSuite Corp. has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information.  The TRUSTe program does not cover information that may be collected through downloadable software.   TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@boardsuitecorp.com.  If you are not satisfied with our response you can contact TRUSTe here.

Site covered by this statement

This Online Privacy Statement applies only to the collection and use of information collected online on these sites:  www.boardsuitecorp.com and secure.boardsuitecorp.com. Other web sites that may be affiliated with BoardSuite® Corp. may have different privacy statements.

Information

BoardSuite® Corp. may collect information that can identify you ("Personal Information") when you use our web site. This information may include your name, mailing address, phone number, e-mail address and other information. When ordering or requesting product information, participating in certain promotional activities, completing surveys, and corresponding with us, we may ask for certain Personal Information. Personal Information is not collected on this web site unless you choose to provide it to us. If you are in a part of our web site that requires you to provide your Personal Information, it will be clear what Personal Information we are requesting.

We may also collect information that is provided to us by your browser. This may include the browser you used to come to our web site, the Uniform Resource Locator ("URL") of the web site that you just visited before visiting our web site, which pages on our web site you visit, any search terms you entered, which URL you go to next, and your Internet Protocol ("IP") address.

Use of your information

Information is collected and used in various ways, including those described below.

  • Browsing: When you visit our site or click on links to other partner or customer sites, information is collected to help run our site more efficiently, to gather broad demographic information, and to monitor the level of activity on our site.
  • Technical support: When you request technical support for your BoardSuite® Corp. products, information may be required so that we can identify your products or systems, understand the configuration of your products, diagnose your questions, and provide solutions.
  • Online surveys and polling: When you volunteer to complete surveys or participate in polls, information is used to improve our products and services.
  • Promotional activities: When you enter a contest or other promotion, we may ask you for information such as your name, address and e-mail address to administer the program or activity, to send you promotional e-mail, notify winners and make the winners' list publicly available in compliance with laws which may apply to such activities.
  • Newsletters and promotional e-mail: As a service to our customers, we may mail to you (via e-mail or Postal Service) newsletters, promotional information and other information using your Personal Information collected online. These mailings will only be sent to you if you have agreed to receive them or if you have the right to opt out from further receiving them and have not opted out at the time of sending.
  • You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at privacy@boardsuitecorp.com.
  • Contact information: If you contact us, we may keep a record of your correspondence or comments, including any information therein. We use this information to help us provide you with better service.

Service-related Announcements

We will send you service-related announcements on occasions when it is necessary to do so.  For instance, if our service is temporarily suspended for maintenance, we might send you an e-mail.  Generally, you may not opt-out of these communications, which are not promotional in nature.  If you do not wish to receive them, you have the option to deactivate your account.

Updating/Accessing/Amending/Correcting Personally Identifiable Information

If your personally identifiable information (“PII”) changes, or if you no longer desire our service, you may correct, update, amend, delete/remove it by making the change within your Personal Profile on the secure portal at secure.boardsuitecorp.com or by emailing privacy@boardsuitecorp.com or by telephone at 1.888.64.BOARD.

Sharing your Personal Information

BoardSuite® Corp. will not share the Personal Information you provide online with anyone other than BoardSuite® Corp. entities, and then only for legitimate purposes including those described herein. Personal Information we collect online is used for responding to inquiries, processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, for developing better products and services, to serve advertisements, contests, surveys and promotions, and to notify you of products or special offers that may be of interest to you.

We do not share, sell, rent, or trade PII with third parties for their promotional purposes.  BoardSuite® Corp. (or part of it) or its related entitles could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that BoardSuite® Corp. would share some or all of your Personal Information to continue serving you and other users of our web site.

Occasionally, we may be required by law enforcement or judicial authorities to provide your Personal Information to the appropriate authorities. We will disclose your Personal Information if required by law, upon receipt of a court order or subpoena, or to cooperate with a law enforcement investigation. We reserve the right to report to law enforcement authorities any activities that we, in good faith, believe to be unlawful.

Use of cookies and web beacons

A "cookie" is a small data file that a web site can send to your browser, which may then be stored on your system. We use cookies to better serve you when you return to our site. Some of our web pages may send cookies when you visit our site, make purchases, respond to online surveys or promotions, participate in a contest, or request information. Accepting the cookies used on our site enables our web server to identify your system by reading the cookie that has been stored on your system, but our web server cannot identify you unless you enter your Personal Information. Cookies that are placed when visiting our site cannot be used to obtain your Personal Information at another site.

The information collected online permits us to analyze traffic patterns on our site. This can enable us over time to provide users with a better experience on our site by improving the content and making it easier to use.

We do not link the information we store in cookies to any personally identifiable information you submit while on our site. Depending on the browser used, you can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it, and you can also set your browser to turn off cookies. However, if you do so, some areas of this site may not function properly, or you will be required to re-enter your Personal Information to use an area of this site. We may also use web beacon technologies to better tailor the site to provide better customer service. A web beacon is a single pixel .GIF that allows a web site to count users who have visited that page or access certain cookies. These web beacons may be placed on specific pages across this web site. When a visitor accesses these pages, an anonymous notice of that visit is generated which may be processed by us or by our vendors. These web beacons work in conjunction with cookies. If you don't want to associate your anonymous cookie information with your visits to these pages, depending on the browser used, you can set your browser to turn off cookies.

Protecting your Personal Information

BoardSuite® Corp. will store and maintain your Personal Information for so long as that information is required for the purposes described in this Privacy Statement and for a reasonable period of time thereafter in case we are required to confirm or verify such information. While BoardSuite® Corp. does not guarantee that unauthorized access will never occur; BoardSuite® Corp. does take reasonable care in maintaining the security of your Personal Information and in preventing unauthorized access to it.

The security of your personal information is important to us.  When you enter sensitive information (such as credit card number and/or social insurance number/social security number, national ID, and other personal information) on our registration or order forms, we encrypt that information using  secure socket layer technology (SSL) with 128-bit to 256-bit encryption, the most secure level of encryption available.  To learn more about SSL, follow this link. If requested to do so we will advise you what Personal Information we have with respect to yourself. We will require that you provide us with acceptable verification of your identity before releasing any such information. If you advise us of any errors in the Personal Information we will correct such information in our records.

Invite User

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Links to other web sites

Parts of our site contain links to our subsidiaries and third-party web sites for your convenience and information. If you use these links, you will leave BoardSuite® Corp.’s web site. When you access these other sites, even ones that may contain the BoardSuite® Corp. mark, please understand that we do not control the content and are not responsible for the privacy practices of that web site. We suggest that you carefully review the privacy policies of each web site you visit. This Online Privacy Statement does not apply to the information practices of those web sites linked to our site. These other sites may send their own cookies to users, collect data, or solicit Personal Information.

Customer Testimonials/Comments/Reviews

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information.  We do obtain the customer's consent to post their name along with their testimonial via email or other method prior to posting the testimonial.

Widgets

Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying industry news etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Applicable laws

BoardSuite® Corp. will protect your Personal Information in accordance with the laws of Canada.

Contact Information

BoardSuite® Corp. welcomes your comments and questions regarding this Privacy Statement and the use of your Personal Information, please contact us by e-mail at privacy@boardsuitecorp.com or by mail addressed to Privacy Officer, BoardSuite Corp., C/O Chamberlain Hutchison, Barrister & Solicitors, Suite 155 Glenora Gates, 10403 - 122 Street, Edmonton  Alberta, T5N 4C1.